Help

Find your solution…

Citymesh aims to provide the best possible support for the services it offers. We are here to answer your question and solve your problems. Therefore we have made an overview of the most common questions and their respective answers. This is your guide if you are just starting to look for a solution for your problem. This FAQ is constantly being updated based on the feedback we are getting from our customers.

Frequently Asked Questions

Contact us…

Our staff is ready to help you with your problems. To handle our customers’ requests as quickly and efficiently as possible, we have created a specific helpdesk site. Here you can create an online support ticket which will be followed up as soon as possible by our staff. You can also reach our helpdesk by phone at 070 / 75 99 90.

Helpdesk Site

Our partners...

A premium partner is a partner with which we works very closely to optimize our services towards our customers. All partners are chosen based upon their proximity towards the covered area of the Citymesh wireless networks.

You can visit our premium partners with any hardware-specific problem or question regarding Citymesh Internet. Our partners also have a large stock of ‘Citymesh Wireless Bridges’.